FDIC Identity Theft Red Flags rules and guidelines




Identity Theft Red Flags Regulation


On November 9, 2007 the OCC, Board, FDIC, OTS, NCUA and FTC (the Agencies) jointly issued the final rules and guidelines implementing section 114 of the Fair and Accurate Credit Transactions Act of 2003 (FACT Act) and final rules implementing section 315 of the FACT Act. The rules implementing section 114 require financial institutions or creditors to develop and implement a written Identity Theft Prevention Program (the Program) to detect, prevent, and mitigate identity theft in connection with covered accounts and to establish policies and procedures to assess the validity of a change of address. These rules and guidelines became effective January 1, 2008, and require financial institutions to comply by November 1, 2008.


The Identity Theft Red Flags rules and guidelines apply to financial institutions and/or creditors such as:




Banks
Credit Unions
Savings Associations
Auto Dealers
Mortgage Lenders
Mortgage Brokers
Utility Companies
Phone Companies
Other Creditors


New ‘Red Flag’ Requirements for Financial Institutions and Creditors Will Help Fight Identity Theft


Identity thieves use people’s personally identifying information to open new accounts and misuse existing accounts, creating havoc for consumers and businesses. Financial institutions and creditors soon will be required to implement a program to detect, prevent, and mitigate instances of identity theft.


The Federal Trade Commission (FTC), the federal bank regulatory agencies, and the National Credit Union Administration (NCUA) have issued regulations (the Red Flags Rules) requiring financial institutions and creditors to develop and implement written identity theft prevention programs, as part of the Fair and Accurate Credit Transactions (FACT) Act of 2003. The programs must be in place by November 1, 2008, and must provide for the identification, detection, and response to patterns, practices, or specific activities – known as “red flags” – that could indicate identity theft.


Who must comply with the Red Flags Rules?


The Red Flags Rules apply to “financial institutions” and “creditors” with “covered accounts.”


Under the Rules, a financial institution is defined as a state or national bank, a state or federal savings and loan association, a mutual savings bank, a state or federal credit union, or any other entity that holds a “transaction account” belonging to a consumer. Most of these institutions are regulated by the Federal bank regulatory agencies and the NCUA. Financial institutions under the FTC’s jurisdiction include state-chartered credit unions and certain other entities that hold consumer transaction accounts.


A transaction account is a deposit or other account from which the owner makes payments or transfers. Transaction accounts include checking accounts, negotiable order of withdrawal accounts, savings deposits subject to automatic transfers, and share draft accounts.


A creditor is any entity that regularly extends, renews, or continues credit; any entity that regularly arranges for the extension, renewal, or continuation of credit; or any assignee of an original creditor who is involved in the decision to extend, renew, or continue credit. Accepting credit cards as a form of payment does not in and of itself make an entity a creditor. Creditors include finance companies, automobile dealers, mortgage brokers, utility companies, and telecommunications companies. Where non-profit and government entities defer payment for goods or services, they, too, are to be considered creditors. Most creditors, except for those regulated by the Federal bank regulatory agencies and the NCUA, come under the jurisdiction of the FTC.


A covered account is an account used mostly for personal, family, or household purposes, and that involves multiple payments or transactions. Covered accounts include credit card accounts, mortgage loans, automobile loans, margin accounts, cell phone accounts, utility accounts, checking accounts, and savings accounts. A covered account is also an account for which there is a foreseeable risk of identity theft – for example, small business or sole proprietorship accounts.


Complying with the Red Flags Rules


Under the Red Flags Rules, financial institutions and creditors must develop a written program that identifies and detects the relevant warning signs – or “red flags” – of identity theft. These may include, for example, unusual account activity, fraud alerts on a consumer report, or attempted use of suspicious account application documents. The program must also describe appropriate responses that would prevent and mitigate the crime and detail a plan to update the program. The program must be managed by the Board of Directors or senior employees of the financial institution or creditor, include appropriate staff training, and provide for oversight of any service providers.



How flexible are the Red Flags Rules?


The Red Flags Rules provide all financial institutions and creditors the opportunity to design and implement a program that is appropriate to their size and complexity, as well as the nature of their operations. Guidelines issued by the FTC, the federal banking agencies, and the NCUA (ftc.gov/opa/2007/10/redflag.shtm) should be helpful in assisting covered entities in designing their programs. A supplement to the Guidelines identifies 26 possible red flags. These red flags are not a checklist, but rather, are examples that financial institutions and creditors may want to use as a starting point. They fall into five categories:

  • alerts, notifications, or warnings from a consumer reporting agency;

  • suspicious documents;

  • suspicious personally identifying information, such as a suspicious address;

  • unusual use of – or suspicious activity relating to – a covered account; and

  • notices from customers, victims of identity theft, law enforcement authorities, or other businesses about possible identity theft in connection with covered accounts.
    More detailed compliance guidance on the Red Flags Rules will be forthcoming. For questions about compliance with the Rules, you may contact RedFlags@ftc.gov.


    For More Information


    The FTC works for the consumer to prevent fraudulent, deceptive, and unfair practices in the marketplace and to provide information to businesses to help them comply with the law. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.







  • See Federal Trade Commission site

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    Auto Brokers New Car Buying and Leasing Service
                                       
            
                                                  
    Or, by phone, you may verify who we are by contacting the following Better Business Bureau branch:         
                                                   
    Mid-Cal Better Business Bureau
    11 S. San Joaquin Street, Suite 803
    Stockton, CA., 95202-3202
    Phone: (209) 948-4880

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    What makes our Auto Brokers service different?


    Our hands-on Owner-General Manager, Bob Peralta, actively supervises nearly every transaction so you get first-class personal service in a non-confrontational, professional, and courteous manner.

    His professional resume consists of the right combination of formal education {Bachelor of Science Degree in Business Administration from the
    University of the Pacific in Stockton, California} along with the real world practical business knowledge obtained through being an Executive Vice President in charge of operating a new car dealership over a 5 year span prior to starting his own company 20 years ago. 
    You can review what previous users say about us by clicking on -> Auto Broker testimonials.

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    Why Knowing Who You Are Dealing With Is Important In Preventing Identity Theft

    Today, identity theft is a major security issue which can cause financial disaster. Whether it be at a new car dealership; over the phone; or over the Internet; buying or leasing a new car is a major transaction in which you are required to divulge confidential information in order to consummate the transaction.  That being the case, it may be a good idea to first verify who you are dealing with; where they are located; how to contact them; and also be able to verify their business history from a respected, reliable, third party source such as the Better Business Bureau, which requires their members to meet certain eligibility standards to qualify for membership.   The bottom line is that it is not a good idea to do business with a person or organization you do not trust and/or cannot verify there business practices.

    Being in business for over 20 years, we are not afraid of telling people who we are, where we are located, and how to contact us. We are proud of the fact that we have 20 year history of providing our clients excellent service in a professional, honest, trustworthy and courteous environment. In recognition of these business traits, we recently earned a Better Business Bureau Award of Excellence that 
    recognize companies that support the Bureau through its membership, and epitomize the Better Business Bureau mission of high ethical marketplace standards by maintaining a complaint-free file.

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    Our Attitude Concerning Meeting Your Expectations

    The bitterness of poor service remains long after the sweetness of a low price is forgotten.

    We treat people the way we want to be treated; with courtesy, respect and we pay attention to detail.

    Getting a low price is an important consideration. Equally important is how you are treated before, during and after the transaction. We don’t do business with car dealers that are not courteous and respectful. We don’t do business with car dealers that offer cars for delivery that are dirty, scratched, or have something wrong with them. We don't do business with car dealers that change the selling price of the car or try to sneak something in on your transaction that you had not previously requested. The bottom line is we don't do business with any new car dealer unless they meet or exceed our {and your} expectations.

    When you ask us to arrange a new car sale for you; whether you take delivery at the new car dealership, or at your home or office; we insist; as a matter of policy; {prior} to the signing of any paperwork or handling of money; that you first physically inspect the vehicle to make sure it is not damaged {scratches, dents, etc.}.

    We constantly monitor our business partners {new car dealers}. As a client, you are a big part of this monitoring process as we E mail you a follow up survey that we ask you to complete after you have taken delivery. This report card is extremely important to us since you are our client. What you report will be a deciding factor in whether we do business with that particular new car dealer in the future. It is our way of knowing which new car dealers are treating our clients with courtesy, respect, and attention to detail.

    Auto Car Broker testimonials   to read what people say about our service.

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    What areas we serve.

    Currently our new car auto broker buying and leasing services are offered to residents in the State of California and the State of Florida only.

    Unless you are willing to travel to either California or Florida to take delivery of a new vehicle {or pay a transport company to transport this new vehicle to your location}, then our new car buying service is not for you.

    If you live in any other state besides California or Florida, E mail us with you request {please tell us exactly what you want; your time frame; method of payment; other relevant details; etc.} and we will respond in a timely fashion if we can be of service. Note, the more information you provide us, the more quickly we can determine if we can assist you with your request.

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    Who do you buy or lease from?



    When you use our auto broker service to pre-arrange a new car purchase or lease of a new car, we are not and will not be the selling or leasing dealer.  

    You purchase or lease this new vehicle directly at and from a participating, franchised new car dealership on a sale or lease that is pre-arranged by our company.   Your check is made payable directly to that particular franchised new car dealership.    Your check is never payable to us. 

    Licensed and bonded through the Department of Motor Vehicles for the State of California for over 19 years; our well established automobile broker firm has been approved and authorized to act as an agent representing car buyers in pre-negotiating pricing, locating and arranging for delivery of the car of their choice through franchised new car dealerships in either their local, regional or state wide area.

    Our job is to determine which of these franchised new car dealerships have the best deal for you at the time of your inquiry.  With you prior consent, we then pre-negotiate price, pre-arrange the competitive finance rates, and the pre-arrange for the sale or lease and delivery of at that particular franchised new car dealership while at the same time, taking care of the details of the transaction in advance so you don’t have any surprises, hassles, or any other unnecessary concerns.

    All new cars arranged for sale and delivery are subject to availability from a franchised new car dealership. 

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    Trade-In of a used car - Thoughts on what to do with your current vehicle


    It doesn't matter "who buys" your used vehicle; it's "who pays" the most for it.

    Selling your used-vehicle on your own to a private party almost always gets you the most money. However, many choose to avoid strangers coming to their home, and the time and hassle of selling a used vehicle on their own to a private party.

    The problem with trade-in's is the new-car dealer that has the lowest price on the new vehicle may not be the car dealer that pays the most for your used vehicle.

    That is why you may want to consider treating your current vehicle as a separate transaction and selling it directly to a used car dealer; that in most cases, will pay more for your current vehicle than a new car dealer.

    That being the case, how do you know you are getting a fair value for your trade-in? Car dealers are not going to pay more for your used vehicle than what they can purchase a vehicle "similar" to yours at an "auto-auction for car dealers only". To obtain this price, we suggest you get two to three bids from used car dealers on the purchase of your used vehicle without an obligation by you to buy anything from them. Once you have obtained this information, just compare the bid from the new car dealer with the bids obtained on your own.

    Whatever new car dealer we send you to will give you a "courtesy bid" on your trade-in. "Courtesy bid" means:

    If you want to trade your vehicle in, you can do so. If you choose not to trade your vehicle in, you can do that also.

    Either way, whether you trade your vehicle in or not, the selling price of the new vehicle "does and will not" change.

    click here to go to Kelley Blue Book to view how to establish different values for your current used vehicle.

    Definition of Kelley Blue Book trade-in value --> The Kelley Blue Book Trade-in Value is what consumers can expect to receive from a dealer for a trade-in vehicle.

    Definition of Kelley Blue Book private-party value --> The Kelley Blue Book Private Party Value is what a buyer can expect to pay when buying a used car from a private party.

    Definition of Kelley Blue Book Suggested Retail Value --> The Kelley Blue Book Suggested Retail Value is representative of dealers' asking prices and is the starting point for negotiation between a consumer and a dealer.

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    Can you find us competitive finance rates?

    During the information gathering phase of our service, we ask you the best finance rates and terms that you can obtain on your own through your own bank, credit union, or other lending source. Then, during our price shopping phase; we compare this interest rate with rates that may be available through the manufacturer, new car dealer or other lending institution.

    If we find better a rate, we fax you a credit application for you to complete and return to us so we can forward this information to that particular lending institution in order to get your loan pre-approved in advance.

    The bottom line...
    Whether it be qualifying manufacturer rebates, interest or lease rates...
    if there is a better rate...we will find it.

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    What is a "purchase agreement"?

    A purchase agreement is the legal binding document which a buyer receives when purchasing a vehicle which shows , amongst other relevant information, the year, make, model, vehicle identification number of the vehicle, mileage, purchase price, purchase date, name of the selling dealer, selling dealers address, and authorized signature of the selling dealer.

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    What is a "Manufacturer's Suggested Retail Price Sticker"?

    This official federally-required form is attached to the vehicle (usually on one of the windows) showing the vehicle's official make and model number; the vehicle identification number; a description of the factory installed options along with their official corresponding factory option codes.

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    We can arrange for the factory order of new cars

    Just click here to complete our auto brokers new vehicle worksheet.

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    Manufacturer's factory warranty always available

    While under the manufacturers factory warranty, your new car can be serviced by any franchised, new car dealership anywhere in the United States which represents the make and model you purchase. For example, if you purchase a new Toyota; any franchised Toyota dealership anywhere in the United States will service your vehicle under the factory warranty. You do not have to take the vehicle back to the new car dealer in which the car was purchased to get this new vehicle service under the manufacturers warranty. 

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    What do women say about our Auto Broker service?

    Comments exclusively from women

      

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    How can I get an estimation for new vehicle license fees in California when purchasing a new vehicle?



    click on -->  California new vehicle license fees estimator

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    Audi Auto Broker testimonials



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    Honda - Auto Broker Section


         Honda Auto Car and Lease Brokers Information section                 

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    Testimonial

    Honda New Car Auto Truck and Lease Brokers pre-arranged sale of a New Honda Civic LX.

    Your service is the only way when buying a car (especially for a woman). The pricing and delivery process went “exactly” as you had said it would. I could not believe I was in a dealership. You don't feel like shark bait. The woman - Sonja, was a doll. I felt very comfortable but absolutely perplexed only because I didn’t know what to expect. I kept thinking well she's probably going to try to sell me something here today. And when she said you're ready to go with the keys dangling in her hand in front of my face - (I'm sure my chin bounced off the floor at least a couple of times). I could not believe it. I've told everyone I know so far about my wonderful experience and they just can't get over it and everybody wants your email address. I recommend your service and I will spread the word most definitely and I will use your service again in the future.
    Chris in Deerfield Beach, Florida.


     
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